Experience
UX Designer
John Deere, Remote — June 2022 - Present
UX Designer for the ReadyTo™ & Service ADVISOR™ product teams within Digital Aftermarket & Customer Support at John Deere.
UX Designer (Part-time) — January 2022 - May 2022
UX Designer (Freelance)
AllWise — March 2022 - Present
UX Designer (Capstone Course) — August 2021 - December 2021
Collaborated with product owners, using the Google Ventures design sprint process, to develop product design solutions for target users.
Conducted research to determine the accessibility barriers, privacy concerns, and collaborative decision making processes for a financial management app targeted toward older adults and their caregivers.
Leveraged data from user interviews, design reviews & competitive analysis to design and iterate on prototypes.
UX Designer
Weris, Inc., Remote — October 2021 - January 2022
Under a contract with the U.S. Department of Defense, as a full-time Graphic Designer.
Developed new design system for website redesign, using HTML, CSS, and JavaScript.
Designed 508 compliant documents, publications, video series, and other digital products.
Collaborated on the redesign of the Defense Travel Management logo and development of the brand style guide.
Graphic Designer (Full-time) — January 2021 - October 2021
Graphic Designer (Part-time) — September 2020 - December 2020
Graphic Design Intern — July 2020 - August 2020
UX Designer (School Project)
iSchool Unified Desk Service, College Park, MD — September 2020 - December 2020
During my User Experience Research Methods course, my group was assigned to conduct user research around adjunct professors experiences using iSchool Unified Desk Services.
• Conducted virtual user interviews and interpretation sessions to collect data to define project scope and technical constraints.
• Identified pain points by analyzing data collected from user interviews.
• Developed affinity diagrams, identity models, and journey maps to generate insights from collected data.
• Created mid-fidelity prototypes to drive conversations with internal stakeholders.
Marketing & Communications Specialist
The George Washington University School of Nursing, Washington, DC — January 2020 - May 2020
• Designed the School of Nursing 10th Anniversary Gala program book, signage, and print collateral.
• Assisted the Marketing and Communications team with graphic design, video editing, and various administrative tasks.
Marketing & Communications Assistant
The George Washington University School of Business, Washington, DC — January 2019 - January 2020
• Assisted the Marketing and Communications team with graphic design, photo archiving, video editing, and various administrative tasks.
• Designed the print and digital marketing materials for the George Talks Business guest lecture series.
• Managed five social media platforms and created content through the social media management platform, Hootsuite.
Graphic Design Intern
Public Company Accounting Oversight Board (PCAOB), Washington, DC — June 2018 - December 2018
• Assisted in the design, layout, and preparation of key materials to support the PCAOB mission.
• Developed print and digital content to support the PCAOB brand.
• Brainstormed on how to visualize complex auditing concepts and issues.
• Conducted research and analysis of design and style ideas.
• Drafted and updated Board communication materials and databases, requiring strong organizational skills and attention to detail.
Education
University of Maryland, College Park, MD
Master of Science in Human Computer Interaction
GPA: 3.97
Courses: Fundamentals of Human-Computer Interaction | User Experience Research Methods | Introduction to Programming for the Information Professional | Interaction Design Studio | Advanced Usability Testing | Making Your Design Case: Effectively Communicating Your Design Decisions to Stakeholders | UX Business Basics | Diverse Populations, Inclusion, and Information | Analyzing Social Networks and Social Media | Capstone
The George Washington University, Washington, DC
Bachelor of Fine Arts in Graphic Design
GPA: 3.72, Magna Cum Laude
Agnes Irwin School, Rosemont, PA
High School Diploma
Media Arts Award; the Agnes Irwin Arts Prize for Visual Arts; Varsity Softball Captain; Junior Varsity Squash Captain; Wise Owl Productions, Head Senior Assembly Videographer; Super Survivor, Kindergarten to 12th Grade.
Certificates
Certificate in User Experience (UXC), Nielsen Norman Group
Test Average: 94.4%
Courses: Lean UX and Agile | Product and UX: Building Partnerships for Better Outcomes | Research-Ops: Operationalizing and Socializing User Research | Storytelling to Present UX Work | The Human Mind and Usability | Discoveries: Building the Right Thing | Personas: Turn User Data Into User-Centered Design | Generating Big Ideas with Design Thinking | Journey Mapping to Understand Customer Needs
Scrum Team Member, Scrum Inc.
Skills: Scrum | Agile Methodologies
Skills
User-Centered Design
Journey Mapping
Persona Development
Prototyping
User & Task Flows
Wireframing
User Research
Accessibility Testing
Competitive Analysis
Contextual Interviews
Heuristic Evaluations
Interpretation Sessions
Usability Testing
Prototyping
Adobe XD
Figma
Marvel
Agile Methodology
Agile
Backlog Management
Lean UX
User Stories
Coding
HTML
JavaScript
CSS
Adobe Creative Suite
InDesign
Illustrator
Photoshop
After Effects
Premiere
Adobe XD
Microsoft Office Suite
Word
PowerPoint
Excel
SharePoint
Hobbies
Watching Ice Hockey
Playing Squash
Biking
Cooking
Watching Popular Streaming Shows or Movies
Learning More About Emerging Technology